Real Rosesthat last for years

TERMS AND CONDITIONS

SHIPPING

Local Pick Up:

- We currently do not offer Local Pick Up!

WoW Shipping:

FREE 1-3 Business days USPS Priority Mail U.S. NATIONWIDE !  Please visit Priority Mail Delivery Map and input zip code (91780) for expected delivery time. All orders come with tracking number, so you can track your orders! All orders come with insurance. Orders over $100 require signature request. All of our arrangements are made to order. We usually ship within 1 - 2 business days after placing the order on off-season. High season (Christmas / Valentine's Day / Mother's Day) shipping time will be notified if its longer. We can not guarantee USPS delivery time due to high seasons, holidays, and regional storms.

Extra Service: Priority Mail Express is also available for US customers. See shipping rate at check out page.

 

 

 

 

 

International Shipping:

- Canada (USPS First Class Mail International) - $16.99 1st pound , $3 per pound after (see actual pricing at checkout page)

- Please contact us for any other international orders for payment and shipping method!

TERMS AND CONDITIONS

Payments:

- We accept Visa, Mastercard, Discover, and American Express. International Payment is not accepted at this time

- Your order is subject to place on hold if your billing information does not match your credit card record, you will receive instruction email from us to verify your information. Failure to verify will result in canceling your order and future orders will not be accepted.

Returns:

-Sorry! All Sales are final! Please ensure you choose carefully as we will not be able to offer refunds on any of our Dear Fleurs Products because they are all handcrafted and made to order for each customer.

Restocking fees:

- A restocking fee of 30 percent plus shipping cost will be deducted on any unclaimed order that returned to us by the carrier.

- A restocking fee of 30 percent plus shipping cost will be deducted on any package that has an invalid address (Examples: Apartment Number, Misspelling) and returned to us by the carrier.

Shipping Disclaimers:

- Dear Fleurs is not responsible for lost, stolen or damaged goods once an order leaves our possession. All orders come with insurance, please contact carrier (USPS) directly along with the receipt and tracking number for claims.

- Customer will be responsible for lost package due to wrong address (Examples: Apartment Number, Misspelling) . Please check carefully for the shipping address.

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