We currently do not offer Local Pick Up!
|Order under 3 lbs||Order 3 lbs and up|
|Processing Time||1-2 Business Days||1-2 Business Days|
|Standard Shipping (California)||1-2 Business Days||1-3 Business Days|
|Standard Shipping (Outside California)||2-3 Business Days||2-5 Business Days|
|Express Shipping||1-2 Business Days||FedEx 2Day®/Standard Overnight (Mon-Fri)|
We offer free USPS Priority Mail or FedEx Home Delivery for all our packages within the 48 contiguous United States.
We usually ship within 1 - 2 business days after placing the order on off-season. High season (Christmas / Valentine's Day / Mother's Day) process time will be notified if longer. We can not guarantee USPS or FedEx delivery time due to extraordinary circumstances, high seasons, holidays, and regional storms.
All orders that ship with USPS Priority Mail will take 1-3 Business days for delivery, Please Note: Dear Fleurs is not responsible if delay caused by carrier due to Covid-19 or extraordinary circumstances. Please visit Priority Mail Delivery Map and input zip code (91776) for estimated delivery time. All orders come with tracking number. Orders over $100 require signature request.
FedEx Services: (Package that is 3 lbs and over or shipping box over 12 inches will ship with FedEX)
All orders that ship with FedEx will take 1-5 Days for delivery. Please Note: Dear Fleurs is not responsible if delay caused by carrier due to Covid-19 extraordinary circumstances. Please Visit FedEx rate finder page and input zip code (91776) for estimated delivery time. All orders come with tracking number. Orders over $100 require signature request.
Alaska and Hawaii shipping available. See shipping method / rate at check out page.
USPS Priority Mail Express 1-2 Days or FedEx 2Day® /Standard Overnight (Mon-Fri) also available for US customers. See shipping method / rate at check out page.
We usually ship within 1 - 2 business days after placing the order on off-season. High season (Christmas / Valentine's Day / Mother's Day) process time will be notified if longer.
We can not guarantee USPS or FedEx delivery time due to high seasons, holidays, and regional storm.
Preserved Rose Collection:
We currently offer shipping to Canada for package under 4 lbs only (see actual pricing at checkout page)
Oversized Product (Artificial Rose Unicorn/Dome Roses/Grand Roses/Acrylic Heart Rose Box):
Due to the size and weight for the Artificial Rose Collection, we are unable to offer international shipping. Sorry for the inconvenience.
Terms and Conditions
We accept Visa, Mastercard, Discover, and American Express. International Payment is not accepted at this time.
We also accept Quadpay , Your order is split into 4 installments paid over 6 weeks using your linked payment card. Forget long forms and waiting periods. Get approved instantly. Purchase with Zero Interest. NO APR. Please Visit Quadpay to learn more .
Your order is subject to place on hold if your billing information does not match your credit card record, you will receive instruction email from us to verify your information. Failure to verify will result in cancelling your order and future orders will not be accepted.
Sorry! All Sales are final! Please ensure you choose carefully as we will not be able to offer refunds on any of our Dear Fleurs Products because they are all handcrafted and made to order for each customer.
A restocking fee of 30 percent plus shipping cost will be deducted on any unclaimed order that returned to us by the carrier.
A restocking fee of 30 percent plus shipping cost will be deducted on any package that has an invalid address (Examples: Apartment Number, Misspelling) and returned to us by the carrier.
If your item is damaged during transit, you must email us at email@example.com within 24 hours of receiving the package
for a full refund or replacement, no exception will be made. Thank you for your understanding.
Customer will be responsible for lost package due to wrong address (Examples: Apartment Number, Misspelling) . Please check carefully for the shipping address.